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How can I change the Academy's system language?

Most of the course and activity content is in English, unless otherwise noted, but you can change the system's language to other major languages, including: English, Spanish, French, Russian or Arabic.

To change your system language, when logged in:

  • Click your name or profile picture in the top right corner
  • Click Language
  • Click your preferred language

How can I export or delete my data?

According to the European Union's General Data Protection Regulation, you may request to export or delete your personal data. To do so:

  • Go to your profile page (via the user menu)
  • Click the link 'Data requests' then click the 'New request' button
  • Select 'Export all of my personal data' or 'Delete all of my personal data', as appropriate
  • Save changes

How do I update my time zone, email and/or profile picture?

To update your profile, when logged in:

  • Click your name or profile picture in the top right corner
  • Click profile
  • Click Edit Profile
  • Edit the desired fields
  • Click Update Profile

By default, your time zone is set to Eastern Standard Time (New York City).

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I am having problems with web conferencing/BigBlueButton.

BigBlueButton is the Academy's web conferencing platform.

General instructions about using BigBlueButton are highlighted in the video below.

Additional frequently asked questions about using BigBlueButton are listed at this link.

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What are 321 Sports Academy's policies?

321 Sports Academy's policy are publicly available at the following links: